Q: Are MINERAL ENERGY products all natural?
We create premium natural formulations. Our products are 100% natural with absolutely no unnecessary fillers, no artificial fragrance, no chemical ingredients, no harmful preservatives or nnatural components of any kind.

Q: Why are most MINERAL ENERGY products housed in glass containers?
Most of our products are package in amber glass to maintain the highest standard in freshness and potency, and prevent light degradation.

Q: How are you able to offer all natural products at the prices you do?
Great question. Since we only sell online, and to select wholesale partners, we are able to offer the highest quality on the market at a fraction of the price that multi-level companies do.

Q: I have never used BALANCE roll-on blends which ones best to start with?
It really depends on what you like, but we do have a few favourites ourselves:
Morning energy: this blend is perfect to start your day, it increase alertness naturally.
Focus: this blend makes your mind clear and increase mental clarity, it is fresh and uplifting.
Bye bye pain: this blend helps to reduce tension in any part of the body with pain, it is incredibly comforting.
Take a look at our blog, essential oils 101, for more inspiration.

Q: Where can I find more information about your products?
MINERAL ENERGY website is the best place to find important information. Each product page contains in depth information about that product. If you still have questions, feel free to contact us.

Q: How should I store my MINERAL ENERGY products?
We recommend you keep your products in room temperature away from direct light.

Q: Can I use MINERAL ENERGY moisturiser products under makeup?
Yes, MINERAL ENERGY moisturiser can be worn under makeup. Let the moisturiser fully absorb in to your skin prior to applying your makeup.

Q: Why the moisturiser cream is grainy?
Shea butter is one of ingredients of the moisturiser cream. When melting Shea butter the linolenic, arachidic and linoleic acids melt very quickly (they are actually responsible for the slightly ‘moist’ quality of the butter), then the oleic acid, then lauric, then palmitic and finally stearic acid. You can imagine if they melt at different rates they will also solidify at different rates as the butter is cooled. When Shea butter is heated the fatty acids separate from one another. Then if you cool the butter slowly, these fractions stay separate causing the cream to go grainy.

Q: Some of the times, the cream is solid?
Because we are using premium quality ingredients like shea butter and coconut oil, we expect to harden the cream when exposed to cold temperatures, but you can put some of the cream at your palm, and it will melts at body temperature.